Frequently Asked Questions
Collapsible content
what is body butter?
Body butter is a thick cream made of luxurious naturally derived butters like cocoa butter, Shea butter and mango butter. They’re known for restoring and healing youre skin, and they’re natural so you can get all the nutrients without these extras. Body butter have a
high concentration of heavy thick moisturizers such as Shea butter. Generally thicker moisturizers are ideal for dry rough skin. They can help replenish skins natural oils and protect the skin. This quality makes body butter great for spreading over skin and providing long lasting moisture. Our Body butters will replenish your skin moisture and protects it from long term dryness and damage and you can achieve healthy looking and irresistibly smooth hydrated skin.
What is the shelf life?
It last up to 12 months.
Why did my body butter arrive melted?
During warm weather, products may soften or even melt in transit. Our Whipped Body Butter are a creamy whipped formula. If your body butter has melted from natural heat exposure, please place in youre refrigerator for 5-10 minutes to solidify.
Are your products hand made?
Our body butters are hand crafted made with care and love.
I have super sensitive skin, will I still be able to use your products?
Our products is rich and creamy and packed with essential ingredients to keep your skin happy and protected. If you have sensitive skin it’s important that nothing too harsh is being used to treat the dryness. We offer our “Marshmallow Drip” body butter that has no fragrance or color added to love youre skin.
How Can I find more information on a product?
Each product has a description that provides important details about the features and benefits of the body care product.
Shipping and Refund
Shipping Policy: Please allow 3-5 business days for your order to be processed for shipping. Processing means the order is in the process of being picked, packed and prepared for shipment. We make every effort to full fill orders as quickly as possible. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to be available. Shipped means we have handed packaging off to the courier.
Refund Policy: Due to sanitary reasons, no returns or exchanges. Please note once order is placed, you have 24 hours to cancel order. Please note we are not responsible for any lost or stolen packages. Please follow up with the postal service. In the event you received the incorrect order, please contact customer service.